The medical home is a way of working.
A familiar team, a clear next step, and care that connects. What the patient-centred medical home means beyond the name.
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THE PRIMARY CARE DESK
Explainers & field guides ·Inside the practice
Practice systems ↗
Make the next step easy to understand.
A practical way to examine letters, messages and appointment instructions from the reader's side.
A better first month in a primary care team.
Four conversations to make the first month more understandable—for a new colleague and the people supporting them.
A referral isn't finished when it's sent.
Trace the handovers from request to response, without mistaking a sent message for a completed journey.
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Care modelsPractice systemsPeople & trainingPractical questions, original explanations and links to the underlying evidence. How we approach the subject.